Monday, February 10, 2014

Microsoft Releases More Patches In Recent Automatic Update

After Microsoft released the latest rounds of Black Tuesday Patches, screams of agony began reverberating all over the Internet. There are many issues with the KB 2817630, KB 2760411, KB 2810009, KB 2760588, and KB 2760583 patches. This article discusses these problematic KBs in detail.

KB 2817630 is not a security patch. This is a functionality patch for the Office 2013 program and it mainly had an impact on the functionality. There are dozens of reports in the Internet stating that installing this particular patch in conjunction with the KB 2810009 patch, which is a part of MS13-074, makes the folder pane in the Outlook 2013 invisible.

Thirteen hours after the first post complaining about the issue appeared on the TechNet forum, Microsoft has not done anything yet to fix the issue. As of 00:15 am on Wednesday, September 11, the patches are still available in the Microsoft website, marked for automatic installation and these KB articles have not been updated to reflect the issues.

It seems that uninstalling both these patches will bring back the folders, although there is a more substantive workaround that is offered by one of the users.

The post says, “This behavior seems to be caused by using the latest version of the shared Office library mso.dll 15.0.4535.1002 from KB2817630 in combination with an outdated version of Outlook.” The post asks the users to install KB2817503 to update the Outlook program to match the version 15.0.4535.1004. The post also confirms that updating the Outlook program with the August 2013 hotfix KB2817503 restored the missing reading on a number of machines.

KB 2760411, KB 2760583 and KB 2760588 are parts of the MS13-073 and MS13-072 security patches for the Microsoft Office 2007 program. In sevenforums, harin35 says, “No error messages. Windows Update appears to install them; but the updates have not been installed. These are 'important' updates. When I run Windows Update again, these three updates reappear as 'important' updates.”

There is no guidance for handling this problem in the usual forums, as the people moderating the forums do not have a clue on what went wrong and Microsoft is not saying anything on fixing the issue. If you wish to know more on these problematic KBs and patches, you can contact the Outlook help team. You can also refer the Outlook help modules posted in the Microsoft website to know further on these problematic KB articles.

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